Open main menu

FAQs

IMG_4228

COST AND QUANTITY

How much does printing cost?­­

Printing costs for Reactive printing are as follows:

Base fabric is not included.

0-1 METRES @ £32.50 PER MT
2-5 METRES @ £27.50 PER MT
6-10 METRES @ £25.00 PER MT
11-20 METRES @ £22.50 PER MT
21-30 METRES @ £20.00 PER MT
31-50 METRES @ £17.50 PER MT
51-75 METRES @ £15.00 PER MT
76-100 METRES @ £13.50 PER MT
101-200 METRES @ £12.50 PER MT

Printing costs for pigment printing are as follows:

Base fabric is not included.

0-1 METRES @ £26.00 PER MT
2-5 METRES @ £22.00 PER MT
6-10 METRES @ £20.00 PER MT
11-20 METRES @ £18.00 PER MT
21-30 METRES @ £16.00 PER MT
31-50 METRES @ £14.00 PER MT
51-75 METRES @ £12.00 PER MT
76-100 METRES @ £10.80 PER MT
101-200 METRES @ £10.00 PER MT

Student Discount Available!  Please call or email for a student discount promo code.

How much does fabric cost?

Each of the base fabrics is a different price. For example, cotton voile is £6.85p/m and silk crepe satin is £26.00 p/m.

Can I have a quote before I place my order?

Yes, Estimate Quotes are available on request

Is the cost of printing separate from the cost of the fabric?

Yes, your invoice will show the cost of printing, the cost of fabric and any other charges, such as CAD, shipping and VAT separately.

How much can I order? Is there a minimum/maximum order?

Our minimum online order is for 30cm (0.3m) of print. This will require 60cm (0.6m) of fabric. There is no maximum order.

Can I have a printed sample before placing a larger order? What does it cost to have samples?

Yes. We do not have a minimum order. You can place as small or large an order as you choose. For example, if you order 30cm of print, you will be charged for 30cm print + 60cm base fabric and the cost p/m for your choice of base fabric.

Can I avoid paying multiple postage costs on orders placed at the same time?

Yes, if you are concerned that you are paying too much for postage, please give us a call or send an email and we can look at your orders to work out the weight of your parcel and if you have paid too much for postage we will refund part of the cost.

 

FABRIC QUESTIONS

Can I choose more than one fabric?

Yes

Can I see swatches of the base fabrics?

Yes, we can send you a swatch card if you provide your postal address

Can I achieve an exact colour match to a Pantone shade or any other reference that I send?

We can try to achieve as close a match as possible to ‘flat’ colours.  This is a service that we usually charge for as CAD at £65 per hour.  You can also make up your own colour swatches, or colour palette, and print this as part of your sampling.

Can I achieve colour matches between batches printed at different times?

We cannot guarantee colour matching between batches of prints printed at different times.  Our natural fibre fabrics can vary slightly in texture and colour and are also subject to availability from our suppliers.

Can I print onto my own fabric? Can I print onto anything?

No, we recommend that you only print onto the fabrics that we keep in stock as they are treated for our printing processes.

How wide is the fabric?

The fabric widths vary and are detailed in the ‘create your order’ section and ‘fabrics’ section. You should create your layouts to allow a 2.5m selvedge at each side of the full width of the fabric.

Can I print the full width of the fabric?

No, we recommend that you allow a 2.5cm selvedge at each side of your layout.

 

TIME/DELIVERY QUESTIONS

How long does it take?

Most orders of 10m and under are completed within 10-15 working days, however during busy periods this may vary. We try to keep customers up to date with timescales, but please call if you are worried about your required turnaround time.

How do you send the finished fabric?

We send the finished fabric via a tracked service. This ensures that we can trace your parcel should it go missing!

 

DESIGN/LAYOUT AND FILE FORMAT QUESTIONS

How do I save my files?

Please save your files in jpeg or tiff format, 150 – 200 dpi at actual print size (100% scale)

Flatten the image if you have created it using layers.

Can I send original artwork?

Yes. We can scan original artwork. We charge £65 per hour for CAD and the total cost will depend on the complexity of your requirements. We are happy to provide an Estimate Quote.

Can I get artwork such as scanning, repeat work, and redrawing done at CAT?

Yes. All of our staff are trained Textile Designers. We charge £65 per hour for CAD and the total charge will depend on the complexity of your requirements. We are happy to provide an Estimate Quote. The offset is the distance from the edge of the fabric to the point where your printing begins.

Is there a file size limit?

We recommend a maximum size of 100 MB, however, larger files should work fine, up to 350mb.

What if my file is really large, and I can’t upload through the system?

Yes. You will need to send your files in tif/jpeg format via a no-cost File Transfer site, such as www.wetransfer.com or www.dropbox.com etc.  You can also send files on a USB or disk. All of these transfer methods need to be accompanied by a customer order form. Please give us a call in the studio (0141 353 4742)  or email us at ku.ca.asg@tac and we can send one out straight away.

Why is the fabric calculation longer than my required order/printed area?

To begin any print job, we must set the fabric onto the machine with around 20 – 25cm in front of your print and 5 – 10cm behind it as we cut it off the roll.

What is the offset?

The offset is the distance from the edge of the fabric to the point where your printing begins.

 

Our print Options

Digital Reactive Printing

1. What is digital reactive printing?

Digital reactive printing is a modern textile printing method where designs are directly printed onto fabric using reactive dyes. These dyes chemically bond with the fabric fibres, resulting in vibrant and long-lasting colours.

2. How does digital reactive printing work?

In digital reactive printing, designs are first created digitally using specialized software. These designs are then printed onto fabric using high-resolution inkjet printers.     The printed fabric is then treated with steam and heat to fix the dyes, ensuring colourfastness and durability.

3. What are the benefits of digital reactive printing?

  • Digital reactive printing offers several advantages, including:
  • Vibrant and detailed prints with excellent colour reproduction.
  • Ability to print intricate designs and gradients with precision.
  • Soft and breathable finish, ideal for apparel and home textiles.
  • Excellent wash and lightfastness, ensuring long-lasting prints.

4. What fabrics are suitable for digital reactive printing?

Digital reactive printing is most commonly used on natural fibres such as cotton, linen, wool and silk. These fibres provide optimal results due to their ability to absorb and react with reactive dyes.

Digital Pigment Printing

1. What is digital pigment printing?

Digital pigment printing is a versatile textile printing method where designs are printed onto fabric using pigment-based inks. Unlike reactive dyes, pigment inks sit on the surface of the fabric and adhere to it without chemically bonding.

2. How does digital pigment printing work?

In digital pigment printing, designs are digitally printed onto fabric using inkjet printers equipped with pigment-based inks. These inks are cured using heat or UV light to ensure adhesion to the fabric surface.

3. What are the benefits of digital pigment printing?

  • Digital pigment printing offers several advantages, including:
  • Wide colour gamut and excellent colour accuracy.
  • Compatibility with a variety of fabric types, including natural and synthetic fibres.
  • Minimal fabric preparation is required, making it suitable for short print runs and custom orders.
  • Environmentally friendly, as it typically requires less water and energy compared to traditional printing methods.

Environmentally friendly, as it typically requires less water and energy compared to traditional printing methods.

4. What fabrics are suitable for digital pigment printing?

Digital pigment printing can be used on a wide range of fabrics, including cotton, polyester, and blends. However, it may not achieve the same level of colour vibrancy on natural fibres as reactive printing.

 

COMPLAINTS

Can I get a refund if I am unhappy with the printing?

We will only send out jobs that we are satisfied as passing our high standards of quality control. We will discuss customer complaints based on the individual circumstances.

Aftercare instructions

We recommend that digitally printed fabrics be labelled with ‘dry clean’ only or ‘delicate’ wash cycle. As with all dyed fabrics, there is a residue of excess dye left in the item. This can cause staining to the item itself or to other items in a wash. We are happy to provide more specific instructions and to recommend post­treatment finishes such as a Teflon coat or Fire Retardant coat where necessary.